Updated at 2025-11-20
By accessing and placing an order with Contera, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Contera.
Under no circumstances shall Contera team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Contera team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.
Contera will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy at any moment.
Contera grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website strictly in accordance with the terms of this Agreement.
These Terms & Conditions are a contract between you and Contera (referred to in these Terms & Conditions as 'Contera', 'us', 'we' or 'our'), the provider of the Contera website and the services accessible from the Contera website (collectively referred to as the 'Contera Service').
You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the Contera Service. In these Terms & Conditions, 'you' refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.
For this Terms & Conditions:
You agree not to, and you will not permit others to:
Thanks for shopping at Contera. We appreciate the fact that you like to buy the products we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Contera. By placing an order or making a purchase at Contera, you agree to these terms along with Contera’s Privacy Policy.
If, for any reason, you are not completely satisfied with any good or service that we provide, do not hesitate to contact us and we will discuss any of the issues you are going through with our product.
Any feedback, comments, ideas, improvements or suggestions (collectively, 'Suggestions') provided by you to Contera with respect to the website shall remain the sole and exclusive property of Contera.
Contera shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or compensation to you.
We have updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it is being used.
By using our website, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.
These Terms & Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by Contera.
We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us.
When you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies.
Such third parties may use their own cookies or other methods to collect information about you.
Contera uses cookies to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser.
We use cookies to enhance the performance and functionality of our website but they are non-essential to its use. However, without these cookies, certain functionality like videos may become unavailable or you may be required to enter your login details every time you visit the website.
Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website correctly or at all.
We never place personally identifiable information in cookies.
You acknowledge and agree that Contera may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at ConteraU+2019s sole discretion, without prior notice to you.
You may stop using the Service at any time. You do not need to specifically inform Contera when you stop using the Service.
You acknowledge and agree that if Contera disables access to your account, you may be prevented from accessing the Service, your account details or any files or other materials contained in your account.
If we decide to change our Terms & Conditions, we will post those changes on this page and/or update the Terms & Conditions modification date below.
Contera reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.
Contera may from time to time provide enhancements or improvements to the features or functionality of the website, which may include patches, bug fixes, updates, upgrades and other modifications.
Updates may modify or delete certain features and/or functionalities of the website. You agree that Contera has no obligation to provide any updates or to continue to provide or enable any particular features and/or functionalities of the website to you.
You agree that all updates will be deemed to constitute an integral part of the website and will be subject to the terms and conditions of this Agreement.
We may display, include or make available third-party content (including data, information, applications and other products or services) or provide links to third-party websites or services (Third-Party Services).
You acknowledge and agree that Contera shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof.
Contera does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
This Agreement shall remain in effect until terminated by you or Contera.
Contera may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.
This Agreement will terminate immediately, without prior notice from Contera, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website and all copies thereof from your computer.
Upon termination of this Agreement, you shall cease all use of the website and delete all copies of the website from your computer.
Termination of this Agreement will not limit any of Contera's rights or remedies at law or in equity in case of breach by you of any of your obligations under this Agreement.
If you are a copyright owner or such owner's agent and believe any material on our website constitutes an infringement on your copyright, please contact us with the following information:
A physical or electronic signature of the copyright owner or a person authorized to act on their behalf; identification of the material that is claimed to be infringing; your contact information, including your address, telephone number, and email; a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owner; and a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner.
You agree to indemnify and hold Contera and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your use of the website, your violation of this Agreement or any law or regulation, or your violation of any right of a third party.
The website is provided to you 'AS IS' and 'AS AVAILABLE' and with all faults and defects without warranty of any kind.
To the maximum extent permitted under applicable law, Contera, on its own behalf and on behalf of its affiliates and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.
Without limitation to the foregoing, Contera provides no warranty or undertaking, and makes no representation of any kind that the website will meet your requirements, achieve any intended results, be compatible or work with any other software, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.
Notwithstanding any damages that you might incur, the entire liability of Contera and any of its suppliers under any provision of this Agreement and your exclusive remedy shall be limited to the amount actually paid by you for the website.
To the maximum extent permitted by applicable law, in no event shall Contera or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the website, third-party software and/or third-party hardware used with the website, or otherwise in connection with any provision of this Agreement), even if Contera or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
This Agreement, together with the Privacy Policy and any other legal notices published by Contera on the Services, constitutes the entire agreement between you and Contera concerning the Services.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall a waiver of a breach constitute waiver of any subsequent breach.
No failure to exercise, and no delay in exercising, on the part of either party, any right or power under this Agreement shall operate as a waiver of that right or power. No single or partial exercise of any right or power under this Agreement shall preclude further exercise of that or any other right granted herein.
In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.
Contera reserves the right, at its sole discretion, to modify or replace this Agreement at any time.
If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Contera.
This Agreement constitutes the entire agreement between you and Contera regarding your use of the website and supersedes all prior and contemporaneous written or oral agreements between you and Contera.
You may be subject to additional terms and conditions that apply when you use or purchase other Contera services, which Contera will provide to you at the time of such use or purchase.
We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies.
Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect.
If you continue to use the Service after the updated Terms take effect, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.
The website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Contera, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Contera, unless expressly provided in these Terms & Conditions.
Any unauthorized use of the material is prohibited.
This section applies to any dispute except disputes relating to claims for injunctive or equitable relief regarding the enforcement or validity of your or Contera's intellectual property rights.
The term 'dispute' means any dispute, action, or other controversy between you and Contera concerning the Services or this Agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis.
The term 'dispute' will be given the broadest possible meaning allowable under law.
In the event of a dispute, you or Contera must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested.
You must send any Notice of Dispute via email to info@contera.ai. Contera will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address.
You and Contera will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Contera may commence arbitration.
If you and Contera do not resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration.
You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury.
The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association.
Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party's rights or property pending the completion of arbitration.
Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.
If you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Contera without any compensation or credit to you.
Contera and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including developing, manufacturing, and marketing products and services using such ideas.
Contera may, from time to time, include contests, promotions, sweepstakes, or other activities (Promotions) that require you to submit material or information concerning yourself.
All Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location.
You are responsible for reading all Promotion rules to determine whether you are eligible to participate. If you enter any Promotion, you agree to abide by and comply with all Promotion rules.
Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.
In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price.
We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.
This section explains how Contera accesses, uses, stores, and shares data obtained through Google APIs ('Google user data'). It applies in addition to all other sections of these Terms & Conditions and our Privacy Policy.
Our use of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements. We only use Google user data in ways that are necessary to provide or improve user-facing features of Contera and not for any other purposes such as advertising to you independent of your use of Contera, selling data, or transferring it to third parties except as described in this section.
When you choose to connect your Google account to Contera, we may access certain information depending on the permissions (scopes) you grant, including your basic profile information (such as your name, profile image, and language), your primary Google Account email address, Google Ads account information and configuration (such as customer IDs, account names, campaigns, ad groups, ads, keywords, and related performance metrics), and data from other Google services that you explicitly select or authorize for use inside Contera (for example, Google Sheets, Google Drive, or BigQuery).
We do not access Google user data beyond what is required to provide the specific features you choose to use.
We use Google user data solely to provide and improve the Contera Service, including analyzing and optimizing your advertising campaigns, generating, updating, or managing campaigns, ad groups, keywords, and ads on your behalf, and creating and updating reports, dashboards, and other analytics views.
We also use Google user data to authenticate you and link your Contera account with your Google account. We do not use Google user data to build profiles for advertising to you or to sell to third parties.
We do not sell your Google user data.
We do not share Google user data with third parties except with service providers that help us operate Contera (such as hosting, logging, monitoring, or analytics providers) and only to the extent necessary for them to perform their services, or when required by law, regulation, or a valid legal request.
In all such cases, we require appropriate contractual and technical safeguards to protect your information.
We may store identifiers and configuration data (such as Google Ads customer IDs, campaign or keyword IDs, and related metadata) and aggregated performance metrics in our systems so that we can display, analyze, and synchronize your campaigns inside Contera.
Where required, we store OAuth access tokens and refresh tokens securely using industry-standard security practices, including encryption at rest and restricted access. These tokens are used only to act on your behalf within the scopes you have granted and only to provide the Contera Service.
We retain Google user data only for as long as necessary to provide the Contera Service to you or as required by law or legitimate business needs.
You can disconnect Contera from your Google account at any time by revoking access for Contera in your Google Account settings and/or by contacting us at info@contera.ai and requesting that we remove your Google-connected data and/or delete your Contera account.
After revocation, we will no longer be able to access new Google user data on your behalf. Subject to legal or legitimate business requirements, we will delete or de-identify Google user data associated with your account within a reasonable period.
If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect.
Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Contera.
Contera will be entitled to injunctive or other equitable relief (without the obligation of posting any bond or surety) in the event of any breach or anticipatory breach by you.
Contera operates and controls the Contera Service from its offices in the United States. The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.
Those who choose to access the Contera Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
These Terms & Conditions (which include and incorporate the Contera Privacy Policy) contain the entire understanding between you and Contera concerning their subject matter and cannot be changed or modified by you.
The section headings used in this Agreement are for convenience only and will not be given any legal import.
Contera is not responsible for any content, code or any other imprecision.
Contera does not provide warranties or guarantees.
In no event shall Contera be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Contera reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Contera Service and its contents are provided 'as is' and 'as available' without any warranty or representations of any kind, whether express or implied. Contera is a distributor and not a publisher of the content supplied by third parties; as such, Contera exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the Contera Service. Without limiting the foregoing, Contera specifically disclaims all warranties and representations in any content transmitted on or in connection with the Contera Service or on sites that may appear as links on the Contera Service, or in the products provided as a part of, or otherwise in connection with, the Contera Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Contera or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Contera does not warrant that the Contera Service will be uninterrupted, uncorrupted, timely, or error-free.
Don't hesitate to contact us if you have any questions.